Calls & recording

How recording, the overlay, and your call summary work, and what to check if something doesn’t look right.

Starting a recording. Arcla starts recording when you join a call. If it doesn’t start, check your internet connection and try again.

Ending a call. A call stays open until you end it. If one is still showing as live, open it in your dashboard and choose Done. That closes it and generates your summary.

The floating overlay. You can move or close the overlay at any time from its menu. Closing the overlay doesn’t end the call. End it from the call itself or from your dashboard.

When your transcript appears. Live transcription connects a few seconds after a call begins, so the opening moments catch up once it’s ready.

Getting your summary. Summaries are generated when a call ends. If a call has ended but has no summary, open it and choose Done to finish it off.

A good first step for anything that looks out of date on screen: quit Arcla from the menu-bar icon and reopen it. Your calls and settings are preserved, and it clears most display glitches.