How can we help? Pick a topic below, or email support@arcla.com — a founder reads every message. Download & requirements Getting the Mac app, what you need to run it, and how updates work. 5 answers Sign in & connect Connecting the desktop app to your workspace, switching accounts, and signing out. 3 answers Invitations & access Joining a team, invite links, and using the right account. 3 answers macOS permissions Microphone and screen recording — granting Arcla access in System Settings. 3 answers Calls & recording Starting and ending calls, the overlay, transcripts, and summaries. 5 answers Knowledge base Adding your website and documents, and how indexing works. 4 answers